Salt Atlas Studio

Frequently Asked Questions

Everything about our artwork, materials, framing and delivery. If your question isn't answered here, the studio is always happy to help.

About SALT ATLAS

Where are the artworks from?: Our current collection features coastal locations across New South Wales and Queensland, with new locations being added as the collection grows.
Are the locations in the artwork real?: Yes. Every SALT ATLAS artwork represents a real coastal location in Australia.
Are the artworks photographs or artwork?: SALT ATLAS artworks begin with real coastal imagery and are carefully developed into finished artwork, with an emphasis on composition, colour, texture and the natural character of each location.

What printing options are available?: SALT ATLAS offers fine-art prints and premium framed and canvas options. Available formats vary by artwork and are shown on each product page.
What sizes are available?: Available sizes are shown on each artwork's product page. Size options vary depending on the artwork and format.
What frame options are available?: Selected artworks are available in Tasmanian Oak, Black and White framing options.
What is a floating canvas?: A floating canvas is presented inside a frame with a small space between the canvas and the frame, creating a clean floating effect.
Can I purchase an artwork unframed?: Yes, where an unframed option is available, you can purchase the artwork as a fine-art print and choose your own framing.

Are SALT ATLAS artworks made to order?: Yes. Our artworks are produced specifically for each order.
How long will my order take?: Orders typically take 7 days to 3 weeks, depending on the artwork, size, format and delivery location.
Do you ship Australia-wide?: Yes. SALT ATLAS currently ships within Australia.
Can I request a particular location?: We're continually expanding the collection. If there's a particular Australian coastal location you'd love to see, we'd love to hear your suggestion.

Can I return my artwork?: As our artworks are made to order, our returns policy differs from standard retail products. Please see our Returns Policy for full details.
What happens if my artwork arrives damaged?: Please contact us as soon as possible after receiving your order with photographs of the artwork and packaging. We'll assess the issue and arrange an appropriate resolution.
What if I receive the wrong artwork?: Contact us as soon as possible and we'll work with you to resolve the issue.
How do I know which artwork will suit my space?: Our room mockups are designed to help you visualise each artwork in an interior. We also recommend considering the artwork's size, orientation and colour palette when choosing a piece.
Can I find out more about a particular artwork?: Yes. Each artwork has its own location information and a Source & Licensing section containing the relevant details.