Salt Atlas Studio
Privacy Policy
Salt Atlas respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase, subscribe to our newsletter or contact us.
Information We Collect
When you place an order, subscribe to our newsletter or contact us, we may collect:
- Your name
- Shipping and billing address
- Email address
- Telephone number
- Payment information, which is processed securely through our payment providers
- Information relating to your order
- Information you provide when contacting us or making an enquiry
We may also collect website and device information, such as pages visited, browsing behaviour, browser type and other information used for website analytics and to improve our website and customer experience.
How We Use Your Information
Your information may be used to:
- Process and fulfil your order
- Arrange delivery of your order
- Communicate with you about your purchase
- Respond to enquiries and customer support requests
- Improve our products, website and customer experience
- Analyse website usage and performance
- Detect, prevent or address fraud, security issues or misuse of our website
- Comply with our legal and regulatory obligations
We will never sell or rent your personal information to third parties.
Payment Security
Payments are processed through secure third-party payment providers.
Salt Atlas does not store your complete credit card details. Payment information is handled by our payment providers in accordance with their own privacy and security policies.
Third-Party Services
We may use trusted third-party service providers to help us operate our website and business, including services for payment processing, website hosting, analytics, delivery and email communications.
These providers may have access to personal information where reasonably necessary to provide their services on our behalf.
We do not authorise third parties to use your personal information for their own unrelated marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences and analyse website traffic.
Cookies may also be used by certain third-party services integrated into our website.
You can disable or manage cookies through your browser settings if you choose. Please note that disabling certain cookies may affect how some parts of the website function.
Marketing
If you subscribe to our newsletter or otherwise consent to receive marketing communications from us, we may occasionally send updates about new artwork, products, promotions and other Salt Atlas news.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
How We Protect Your Information
Salt Atlas takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, maintain business records and meet legal, accounting and regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
Your Rights
You may request access to, correction of or, where appropriate, deletion of your personal information held by Salt Atlas.
You may also contact us if you believe your personal information has been handled incorrectly or if you have concerns about how we manage your privacy.
We will respond to reasonable requests in accordance with applicable privacy laws.
Privacy Enquiries and Complaints
If you have any questions, concerns or complaints regarding this Privacy Policy or the way Salt Atlas handles your personal information, please contact us first so that we can try to resolve the matter.
Email: info@saltatlas.com.au
If you are not satisfied with our response, you may have the right to make a complaint to the relevant Australian privacy regulator.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
Any updated version will be published on this page with a revised effective date.