Salt Atlas Studio
Shipping & Delivery
Salt Atlas is committed to carefully producing and packaging each artwork before it makes its way to you.
Production
All Salt Atlas artworks are made to order. Once your order has been placed, your artwork is professionally produced and prepared for shipping.
We will provide further information about your order and delivery where appropriate.
Shipping within Australia
Salt Atlas offers complimentary shipping Australia-wide on all artworks, including unframed prints, custom-framed fine art, and canvas works.
No additional shipping charges are added at checkout.
Delivery Times
As each artwork is made to order, please allow approximately 7 to 21 days from purchase for delivery. Deliveries to regional and remote areas may require a little extra time.
Once your artwork is dispatched, you will receive tracking details so you can follow its progress.
Packaging & Protection
Each artwork is carefully packaged to help protect it during transit.
We take reasonable care to ensure your order is securely prepared before it leaves Salt Atlas.
Lost or Delayed Parcels
If your order appears to be delayed or does not arrive within the expected delivery timeframe, please contact us at: info@saltatlas.com.au
Please include your order number so we can assist you as quickly as possible.
If a parcel is confirmed as lost during transit, Salt Atlas will work with the relevant delivery provider to investigate the issue and determine the appropriate next steps.
Incorrect Shipping Information
Please ensure that your shipping information is correct when placing your order.
Salt Atlas is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.
Contact
If you have any questions regarding shipping or delivery, please contact: info@saltatlas.com.au
Please include your order number where applicable.